Programs that ensure that physical spaces (including buildings, parking lots, sidewalks, parks and other areas that are used by the public) are safe and free from obstacles which prevent access by people who have disabilities; that technologies (including software applications and operating systems, Web based information and applications, telecommunications products, video and multimedia products, and commercial products such as information kiosks, calculators and fax machines) have features which support accessibility; and that enhancements which improve accessibility are implemented wherever possible. Compliance is addressed by various aspects of the Canadian Human Rights Act and the Employment Equity Act, in addition to any applicable provincial legislation such as the Accessibility for Ontarians with Disabilities Act.

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Programs that provide support for adjusting, adapting or redesigning tools, equipment or structural elements of working environments in order to make them accessible to people who have disabilities.

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