Ministry responsible for improving outcomes for children, youth, families and individuals who need support and advancing the interests of women across Ontario

Program offers financial assistance to help individual/family with essential living expenses

• benefits, for individual/family, including prescription drugs and vision care
• help finding and keeping a job, and with career advancement

Program offers two types of support:

Income Support: financial assistance provided each month to help with the costs of basic needs, like food, clothing and shelter

• also includes benefits for clients and their eligible family members
• health benefits (prescription drug coverage, dental coverage, vision care, medical supplies, medical transportation, pregnancy and breastfeeding nutritional allowance, extended health benefit)
• disability-related benefits (assistive devices, additional help for hearing aids and mobility devices, guide dog benefit)
• employment incentives and benefits (employment and training start up benefit, coverage for up-front child care costs, work-related benefit, transitional health benefit, employment transition benefit)
• transition child benefit

Employment Supports: services and supports to help clients with disabilities find and keep a job, and advance their careers

Interactive Voice Response (IVR) automated information and payment details, file status 1-800-808-2268 (service not available to TTY users), Mon-Fri 8 am-9 pm, Sat-Sun 12 noon-5 pm

Welfare Fraud Hotline to report suspected cases of social assistance fraud 1-800-394-7867 or welfare.fraud.css@ontario.ca

Mon-Fri 8:30 am-5 pm

There are 2 ways to apply:

• online is preferred, using the Online Application for Social Assistance 
• by phone or in person