Services may be impacted in response to COVID-19. Please contact organizations listed here prior to visiting in person to receive the most current service information.

How to Find - 24 Hour Crisis and Distress Services

Site: Halton

Site Information
Located In Community Halton Region
Address & Map
Halton Region, ON
View Google Map
Physical Access Not Applicable - phone, text or chat support only
Agency Information
Legal Status (50) Non Profit
Description and Service Details
Description (Service) This is a general overview of Crisis & Distress resources, serving Halton region 
* for a larger list of resources available, visit General Crisis Intervention Hotlines or Distress Phone Lines 
* for emergency shelters in Halton and surrounding area, see here 
In an emergency call 9-1-1 for police, fire and/or ambulance 

Other three-digit (N11) helplines serving Halton

811 - Health Care Information & Service Navigation Assistance (Health Connect Ontario) 
711 - Telecommunications Relay Service (TRS, relay service, IP-relay) 
611 - Telephone Service Provider 
511 - Provincial Road Conditions & Tow Truck Services, in restricted Tow Zones (Ontario 511) 
411 - Commercial & Residential Directory Assistance (YellowPages) 
311 - Regional Services Intake & Information, Public & Family Health Information Line (Access Halton) 
211 - Community Information, Resource & Service Navigation (Ontario 211) 

General Crisis & Distress

ADULTS (16 yrs & older)

COAST (Crisis Outreach and Support Team) 
* 1-877-825-9011  
* telephone support and mobile intervention program for those who are in crisis and have a mental health concern 
* ages 16 and up 
* more information 

YOUTH (17 yrs & younger)

ROCK (Reach Out Centre for Kids) 
* 905-878-9785  
* for children and youth in crisis, and caregivers/community members  
* ages 17 and under, plus families & caregivers 
* more information 


Distress Centre Halton 
* Oakville: 905-849-4541 
* Burlington: 905-681-1488 
* North Halton: 905-877-1211 
* more information 
Wellness Together Canada 
* Adults: 1-866-585-0445 or text WELLNESS to 741741​ 
* Youth: 1-888-668-6810 or text WELLNESS to 686868 
* PocketWell App 
* many online resources 
* more information 

Addiction & Gambling

* 1-866-531-2600 
* text CONNEX to 247247 
* online chat 
* email  
* access to addiction, mental health and problem gambling services 
* more information 


Ontario Caregiver Organization 
* supports Ontario’s caregivers by being the one point of contact for information about existing services and supports  
* Toll free helpline 1-833-416-2273 (CARE) 
* online chat 
* peer and community support groups 
* more information 

Children and Youth Mental Health

Kids Help Phone 
* 1-800-668-6868  
* text CONNECT to 686868 
* online chat 
* bilingual help-line provides free counselling, information and referral on anonymous basis to children and youth  
* ages 5-30 
* more information 
Good2Talk (post-secondary school students) 
* 1-866-925-5454  
* provides information and referrals about services and supports for mental health, addictions and well-being on and off campus or speak anonymously with a professional counsellor 
* more information 
Naseeha (available daily, 12 noon-12 midnight) 
* Helpline and Text line: 1-866-627-3342  
* Muslim youth helpline serving Muslim and non-Muslim youth across North America 
* a safe zone for youths and individuals to talk and get the help they need 
* provides workshops, web therapy sessions, and phone & texting mental health support 
* more information 

First Responders

Boots on the Ground 
* Toll free 1-833-677-2668 
* peer support for first responders  
* services offered to retired and serving police officers, firefighters, EMS and corrections officers across the province  
* able to provide in person peer support 24/7 in the GTA  
* more information 

Indigenous peoples

Hope for Wellness Helpline 
* 1-855-242-3310  
* online chat  
* a mental health helpline, telephone or online chat, for Indigenous peoples  
* provides immediate, culturally relevant crisis counselling support  
* refers callers to additional supports if needed  
* more information 
* call or text 1-855-554-4325 (1-855-554-HEAL) 
* online chat 
* 24/7 help, support and resources for Indigenous women, by Indigenous women, all across Ontario 
* services in 14 Indigenous languages 
* more information 
Indian Residential Schools Crisis Line 
* 1-866-925-4419  
* immediate and culturally appropriate counselling supports to former students who are experiencing distress 
* more information 


LGBT YouthLine (available Sun to Fri, 4 pm-9:30 pm) 
* Toll free 1-800-268-9688  
* text 647-694-4275  
* email:  
* online chat  
* peer support by telephone, email, text and online chat  
* information and referral  
* anonymous and confidential  
* Youth Line blog  
* referral database of LGBTQ+ youth services 
* more information 
Trans Lifeline (available daily 5 pm-1 am) 
* Toll free 1-877-330-6366 
* a hot-line that is staffed by transgender people for transgender people in crisis 
* based out of the USA 
* more information 


Veterans Affairs Canada Assistance Service 
* Toll free 1-800-268-7708  
* TTY 1-800-567-5803 
* psychological support for veterans, former RCMP members, their families and caregivers 
* more information 
VETS (Veterans Emergency Transition Services) Canada 
* 1-888-228-3871  
* for Canadian veterans who are in crisis, at risk of becoming homeless or are homeless and their family members 
* more information 

Sexual Assault and Domestic/Family Violence


Halton Womens Place 
* South Halton: 905-332-7892 
* North Halton: 905-878-8555 
* 24 hour crisis lines and shelter for abused women and their dependent children, emergency transportation to shelter available 
* more information 
SAVIS (Sexual Assault and Violence Intervention Services) 
* 24 hour crisis line: 905-875-1555 
* 24 hour anti-human trafficking crisis support line: 289-837-3999  
* free individual counselling for ages 14 and up  
* support services for friends and family members  
* advocacy, support and accompaniment to Nina's Place, the police station and court 
* more information 
* 1-877-336-2433 (1-877-FEMAIDE) 
* provincial crisis line and confidential services for Francophone women who are victims or survivors of any form of violence or are in distress  
* crisis intervention, support and referral to community agencies  
* more information 
Assaulted Women's Helpline 
* 1-866-863-0511 
* #SAFE (#7233) on your Bell, Rogers, Fido or Telus mobile phone 
* telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services 
* ages 16 and up 
* more information 
Seniors Safety Line 
* 1-866-299-1011 
* 24 hour crisis and support line for seniors in Ontario who have experienced any type of abuse or neglect 
* more information 


Child Abuse and Neglect Reporting (see full listing here
For children in need of care/protection, report to either:  
* Halton Children's Aid Society toll free 1-866-607-5437 
* Halton Regional Police Service, Child Abuse and Sexual Assault Bureau at (non-emergency) 905-825-4747 ext 8970
Hours Mon-Sun 24 hours, unless noted
Areas Served Halton Region
Eligibility No restrictions
Application Refer to information in Service Description
Languages English
Fees None
Categories and Classification
Youth Main Categories 2SLGBTQ+ ; Emergency / Crisis ; Mental Health / Addiction ; Suicide Prevention & Support
Youth Sub-Categories Crisis / Hot Lines ; Crisis Lines ; Crisis Lines for Abuse / Violence ; Distress Lines ; Distress Phone Lines
Service Categories Child Abuse Hotlines ; Domestic Violence Hotlines ; General Crisis Intervention Hotlines ; Internet Based Crisis Intervention ; LGBTQ2+ Helplines ; Medical Information Services ; Mental Health Crisis Lines ; Suicide Prevention Hotlines

Agency Overview

Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.