Programs that provide treatment services for people who have medical conditions that require urgent treatment but not a visit to a hospital emergency department. Many of these programs are set up as distinct clinics within hospitals and can administer treatment for acute medical conditions including heart attacks, minor day surgery procedures, fractures and lacerations, while also providing access to X-ray and other diagnostic equipment. Although they are generally open for extended hours, most urgent care centres do not operate on a 24/7 basis.

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Programs that offer medical or surgical procedures or behaviour management interventions that have been developed to ameliorate or cure a specific disease, disability or condition or which modify the circumstances under which health care is provided based on the condition and mobility of the patient. Also included are programs for people who have a family history or other risk factors associated with a chronic disease or other types of illness that help them make lifestyle or other changes that can prevent the disease or limit the initial onset.

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Programs that ensure that elderly individuals, people who have medical problems or potential allergic reactions to specific drugs, and other isolated or vulnerable individuals who are at risk of health-related crises receive the medical attention they need during an emergency. Also included are programs that offer a means of identifying or locating individuals who may wander away from those responsible for their care and become lost.

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