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Law Enforcement Records/Files
Programs that maintain and, where appropriate, provide access to records and/or files kept by federal, provincial or local police agencies, the courts or other agencies that relate to the investigation of individuals or organizations suspected of criminal activity; the commission and reporting of crimes; the arrest of criminal suspects; the indictment, conviction and sentencing of criminal offenders; and/or the confinement, probation/parole and release of offenders.
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911 Services
Programs that operate a telephone response service staffed by trained personnel who assess requests for emergency assistance and dispatch the appropriate emergency response agency (law enforcement, fire, paramedics/EMTs or ambulance services).
The above terms and definitions are part of the Taxonomy of Human Services, used here by permission of INFO LINE of Los Angeles.