The program offers assistance in accessing a wide range of settlement services including:

• orientation programs, language and skills training to help facilitate employment and programs to welcome newcomers to the community 
• needs assessments along with information and referral to community services 
• short term adjustment counselling 
• assistance with education, health care, housing 
• assistance with citizenship applications and citizenship test preparation 
• job search and employment counselling as well as assistance to establish social and professional networks to promote community engagement 
• interpretation and translation 
• cultural competency training available for local agencies to ensure they have the tools and training to work with a variety of cultures

• Head Office: Mon, Tue, Wed, Fri 9 am-4:30 pm, Thu 9 am-8 pm
• Settlement services hours vary

• Canadian citizens
• permanent residents
• convention refugees
• refugee claimants
• visitors

Varies by program, call for information