Assaulted Women's Helpline
Site: Toronto - Mailing Address
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Record #:
MET5691
Last Modified:
14 Apr 2025
Last Full Update:
10 Apr 2025
Contact Information
| Office Phone | 416-364-4144, Administration only |
| Toll Free Phone | 1-888-364-1210, Administration only |
| TTY Phone | 1-833-286-9865, Administration only ; 1-866-863-7868, Crisis Support and Shelter Intake |
| Crisis Phone | 1-866-863-0511, Call helpline toll free, or text #7233 (#SAFE) ; 416-863-0511, Call helpline, or text #7233 (#SAFE) |
| Fax | 416-364-0563, Administration only |
| Website | www.awhl.org |
| Social Media |  Facebook,  Instagram |
Site Information
| Located In Community | Toronto |
| Address & Map | Toronto Toronto, ON Canada |
| Mailing Address | PO Box 40569, Six Points Plaza Toronto, ON Canada M9B 6K8 |
| Physical Access | Not Applicable |
Description and Service Details
| Description (Service) | Provincial telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for women who have experienced abuse
|
| Hours | Telephone or text counselling Mon-Sun 24 hours |
| Areas Served | Ontario |
| Eligibility | Ages: 16 year(s) and up
Assaulted/abused women 16 years and older Residency Requirements: Ontario |
| Application | Call or visit website for information
Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511 |
| Languages | Telephone interpretation in over 200 languages available for access to services; For services in French call Fem'aide toll free 1-877-336-2433 (see separate listing) |
| Fees | None |
Categories and Classification
| Youth Main Categories | Emergency / Crisis |
| Youth Sub-Categories | Crisis Lines for Abuse / Violence |
| Service Categories | Adult Child Sexual Abuse Survivor Counselling ~ Women ; Domestic Violence Hotlines ; Internet Information Resources ~ Abused Women ; Sexual Assault Counselling ~ Women ; Sexual Assault Hotlines ~ Women ; Shelter Information Services ~ Abused Women ; Specialized Information and Referral ~ Abused Women ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women |
