COSTI, Orientation to Ontario

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COSTI

Site: Orientation to Ontario

Record #: MET0661

Last Modified: 11 Oct 2024

Last Full Update: 18 Mar 2024

Contact Information

Office Phone	1-844-871-4567, Administration
E-Mail	O2O@costi.org
Website	settlement.org/o2o/
Social Media	Facebook

Site Information

Located In Community	Toronto
Address & Map	Toronto, ON Canada
Physical Access	Not Applicable

Agency and Service Names

Legal Name

COSTI-IIAS Immigrant Services;

Agency Information

Legal Status	(50) Non Profit
Funding	United Way - United Way Greater Toronto

Description and Service Details

Description (Service)	Bilingual program that facilitates settlement of newcomers to Ontario provides newcomers with free online and in-person information/orientation about settling in Ontario, and connects them to community services informational workshops take place in-person at settlement agencies across the province and/or online via webinars online resources also available in 10 to 16 languages for free 24/7 at the O2O website multilingual chatbot for newcomers provides standardized information and services related to all settlement areas, including employment, housing, health care, education, transportation, daily life, and more. The chatbot is trained to provide customized responses to enhance user experience. Coordinated by COSTI Immigrant Services and jointly funded by Immigration, Refugees and Citizenship Canada (IRCC) and the Province of Ontario.
Hours	Website Mon-Sun 24 hours; Administration -- Mon-Fri 9 am-4 pm
Areas Served	Ontario
Eligibility	Ages: 14 year(s) and up Immigrants, refugee claimants and Convention Refugees, citizens, international students, temporary work permit holders, and visitors
Application	Not applicable
Languages	Arabic, Armenian, Cantonese, Dari, English, Farsi, French, Punjabi, Russian, Spanish, Tamil, Tigrinya, Ukrainian, Urdu
Fees	None

Categories and Classification

Youth Main Categories	Newcomers
Youth Sub-Categories	Newcomer Settlement Services
Service Categories	Internet Information Resources ~ Immigration Issues ; Newcomer Settlement Services

Agency Overview