Bell Relay Services

Record #: MET0082
Last Modified: 12 Jan 2024
Last Full Update: 07 Jul 2023

Contact Information

Office Phone Bell Relay Services: 711, TTY to voice ; General Inquiries: 1-800-310-2355, ask for Accessibility Services Centre
Toll Free Phone 1-800-855-0511, Bell Relay Services (voice to TTY)
TTY Phone 1-800-268-9242, Accessibility Services Centre
E-Mail accessible@bell.ca
Website www.bell.ca/accessibility

Site Information

Located In Community Toronto
Address & Map
Toronto, ON
Canada
 
View Google Map
Mailing Address PO Box 8787 
Downtown Station 
Montreal, QC 
Canada H3C 4R5
Physical Access Not applicable

Agency Information

Legal Status (60) Commercial

Description and Service Details

Description (Service) Bell Relay Services -- operator facilitates calls between users of TTY and voice

Bell IP Relay Service -- operator connects IP Relay users and voice users through chat sessions in the Bell IP relay portal
Hours Bell Relay and IP Relay Mon-Sun 24 hours; Accessibility Services Centre Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Eligibility Bell Relay -- open to all; must be Bell home phone subscriber for IP Relay service
Application Call or email
Languages English, French
Fees Bell Relay and IP Relay -- free local calls, discount for long distance calls may be available for Bell Relay; IP Relay free to place calls in North America; for more details, contact Bell

Categories and Classification

Youth Main Categories Disabilities
Youth Sub-Categories Assistive Devices
Service Categories Specialized Telecommunications Equipment

Agency Overview


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